Turnkey call centre solutions 10-500 seats based on

1. Subsidiary model
2. Build- Operate-Transfer (BOT) model
3. Complete outsourcing

The solutions would include:

1. Liaising with concerned government departments in securing the licenses required to operate the business such as
   
   • State Government
   • RBI (Reserve bank of India )
   • DOT (Directorate of Technology)
   • ROC (Registrar of Companies)
   • Income tax department
     
2. Infrastructure support
   
   • Location selection
   • Office infrastructure
     
3. Technology support
   
   • Procuring Required Software
   • Setting up secure data transfer
   • Internal Security
   • LAN and WAN security
   • Hardware
   • Thin clients
   • Predictive dialers
   • VOIP Gateway
   • Routers
   • Modem
   • Headsets
   • Dial pads
   • Phone wiring
   • Structured cabling
   • Seats
   • Computers
     
4. Human Resource Support
   • Hiring of the local staff
   • Training of the local staff
   • Complete accounting and bookkeeping solutions